Privacy Policy

Veltora ("we", "our", or "us") operates the Veltora mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect information when you use our App.

Information We Collect

We collect the following information when you use Veltora:

• Account information — name, email address, and role (manager or driver)
• Company information — company name, fee percentage, and work settings
• Driver information — full name, truck number, fuel card number, phone number
• Pay data — weekly earnings, fuel deductions, company fees, cash advances, and net pay
• Invite codes — temporary codes used to connect drivers to a company
• Device information — device type and OS version for technical support purposes

SMS and Phone Number Data

Veltora uses your phone number for account authentication via one-time password (OTP) SMS messages sent through Twilio.

• Phone numbers are collected only when a user enters them on the sign-in screen to receive a verification code.
• We use Twilio to deliver SMS verification codes. Phone numbers are shared with Twilio solely for the purpose of sending these one-time codes.
• Mobile phone numbers and SMS opt-in data are NEVER shared with third parties or affiliates for marketing or promotional purposes.
• SMS message frequency is limited to verification codes only — we do not send marketing, promotional, or informational SMS messages.
• Standard message and data rates may apply. Contact your wireless carrier for details.
• Users may opt out at any time by replying STOP to any SMS message or by deleting their account.
• For SMS support, contact veltora25@gmail.com.

How We Use Your Information

• To calculate and display weekly driver pay statements
• To generate downloadable PDF pay stubs
• To sync pay data between fleet managers and drivers
• To manage driver onboarding via invite codes
• To improve the App and fix bugs

Data Storage

Your data is stored securely using Supabase, a cloud database provider. Data is encrypted in transit (TLS) and at rest. We use industry-standard security practices to protect your information.

Pay data entered by fleet managers is stored on Supabase servers and is accessible only to the manager who entered it and the driver it belongs to.

Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Supabase — our database provider (data processor only)
• Expo / EAS — our app build and delivery platform
• Apple / Google — as required for App Store / Play Store distribution
• Legal requirements — if required by law or court order

Driver Privacy

Drivers can only view their own pay data. Fleet managers can view and edit pay data for drivers within their company only. No driver can see another driver's information.

Data Retention

We retain your data for as long as your account is active. If you delete your account, your data will be removed from our systems within 30 days. Pay records may be retained for up to 7 years to comply with payroll recordkeeping requirements.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your pay history as PDF

To exercise any of these rights, contact us at the email below.

Children's Privacy

Veltora is intended for use by adults (18+) in a professional capacity. We do not knowingly collect personal information from anyone under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.